It is not uncommon that an issue stems from their service.ģ.If you get a message that says “STB Blocked” or “Firmware needs to be updated” most likely you have entered the incorrect URL.Ĥ. If the problem persists please contact support at and see what they say. If you get a black screen and the server doesn’t load, please double check the URL and make sure it is entered correctly. Select the TVZON portal you just created & wait for the service to load.Ģ. How to Install STB Emulator on Smart TV (Samsung / LG)ġ.Go to your SMART TV app store and install the “SMART STB” appĢ.Go to device settings and take note of your System MAC Address and give the Virtual MAC address to your IPTV ProviderĤ.Purchase the service and register the Software MAC address on the websiteĦ.Under Portal Settings on the “SMART STB” app enter ħ.